XM Global Review XM Global Review
4.5
With over 2,500,000 clients since it was founded in 2009, XM has grown to a large and well established international investment firm and has... XM Global Review 4.5

Big, Established and Experienced

With over 2,500,000 clients since it was founded in 2009, XM has grown to a large and well established international investment firm and has become a true industry leader.

XM is currently built of more than 450 professionals with long-year experience in the financial industry.

Our extensive experience combined with support for well over 30 languages, makes XM the broker of choice for traders of all levels, anywhere. We have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.

  • Over 2,500,000 clients
  • Traders from 196 countries
  • 25+ secure payment methods
  • 16 full feature trading platforms
  • More than 30 languages supported
  • 24/5 personal customer service

XM Summary

XM account opening is hassle-free and straightforward. Your account is ready for trading on the same day.

PROS

    • Fast
    • Fully digital
    • Very low minimum deposit

CONS

hmm, not at the moment

Can you open an account?

XM accepts customers from all over the world. There are only a few exceptions. For example, you can't open an account from the USA, Canada, China, Japan, New Zealand, Israel, etc.

What is the minimum deposit at XM? The required XM minimum deposit is $5 for standard and micro accounts. It is very low, almost no minimum deposit.

XM has low trading and average non-trading fees.

XM fees Information

Assets Fee level Fee terms
US stock Low The fees are built into spread. 0.2 is the average spread cost
EURUSD Average The fees are built into spread, 1.6 pips is the spread cost
US tech fund - Not available
Inactivity fee Average Inactivity fee of $5 / month after 90 days. if balance reaches $0 account is archived.

Non-trading fees

XM has average non-trading fees. There is no account fee and withdrawal fee for withdrawals above $200. There is an inactivity fee of $5 per month after 90 days of inactivity. This keeps charged monthly until your balance reaches $0, in which case your account is archived.
XM's Deposit and Withdrawal are cost-friendly, fast, and can be done in several forms.
  • Credit/Debit card available
  • No deposit fee
  • Quick deposit and withdrawal - within 3 days
  • $15 fee for withdrawals less than $200
At XM, you can trade only with CFDs, forex, and cryptos.

It lacks real stocks, ETFs, mutual funds, bonds, options, and futures. XM is a CFD and forex broker with a high amount of currency pairs offered. On the flip side, the amount of CFDs they offer is lower compared to some XM alternatives.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71.61% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

The web trading platform of XM is provided by MetaTrader. It is highly customizable, available in a lot of languages, and has a clear fee report. On the negative side, it lacks a two-step login and the design is outdated.`
Pros
  • Clear fee report
  • Good customizability (for charts, workspace)
  • Wide variety of languages
Cons
  • No two-step (safer) login
  • No price alerts
  • Poor design
XM platforms to choose from
Trading platform Score Available
Web 3 / 5 stars Yes
Mobile 4 / 5 stars Yes
Desktop 3 / 5 stars Yes
XM does not have an in-house developed trading platform, it uses third-party platforms: MetaTrader 4, and MetaTrader 5. These platforms are very similar to each other in functionalities and design. One major difference is that you can't trade stock CFDs on MetaTrader 4, they are available only on MetaTrader 5. In this review, We tested MetaTrader 4 and 5 as it is more used among the customers. MetaTrader 4 is available in exceptionally lot languages.
XM web trading platform languages
Arabic Bulgarian Chinese Croatian Czech Danish
Dutch English Estonian Farsi French German
Greek Hebrew Hungarian Indonesian Italian Japanese
Korean Latvian Lithuanian Malay Mongolian Polish
Portuguese Romanian Russian Serbian Slovak Slovenian
Spanish Swedish Tajik Thai Turkish Uzbek
Vietnamese
XM is regulated by top-tier regulators, like FCA. It is a well-established brand but it is not listed on any exchange, does not disclose financial information and does not have a bank parent.
Pros
  • Majority of clients belong to a top-tier financial authority
  • High level of investor protection
  • Negative balance protection
Cons
  • Does not hold a banking license
  • Not listed on stock exchange
  • Financial information is not publicly available
Is XM regulated? Yes, it is regulated by Financial Conduct Authority (FCA) of the UK, the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities and Investments Commission (ASIC) and the International Financial Services Commission of Belize (IFSC). XM is based in the UK and was founded in 2009. Is XM safe? To be certain, it is best to check two things: how you are protected if something goes wrong and what the background of the broker is.

How you are protected

XM operates more subsidiaries and depending on your residency, one of these subsidiaries will serve you.

This is important for you because the investor protection amount and the regulator differ from entity to entity.

XM's customer service is fast and available in a lot of languages. There are email, phone, and live chat too. However, they are not always the most relevant and available 24/5 only.
Pros
  • Live chat
  • Fast response time
  • Available in local languages
Cons
  • Missing 24/7
  • Sometimes irrelevant answers
You can contact XM via
  • live chat
  • telephone
  • email
Beyond English, you can contact XM in a lot of languages, including minor ones, like Hungarian. The live chat is fast in replying for the first message then gets a bit slower if more questions asked. We've found that sometimes the same question needed to be asked multiple times to get straight answers. XM phone support was fast. However, we didn't get always relevant answers. For example, we didn't get a clear answer to how the swaps are calculated. Email support works great. We received answers within a day and they were relevant. One thing we missed is 24/7 availability as they are available only 5 days a week.

Our Review

 We chose to stick with XM as one of our broker of choice even after trying a few other good brokers. I find their execution great and their fees more reasonable than many others. Highly recommended for beginners and advanced traders. I do not understand where the complaints come from.

For us 5 years business with them everything is good.
The first is the risk of LR accounts, they have overcome and kept excellent reputation. Then the crisis at Cyprus, they are still very good and maintain their reputation.

I’ve seen accounts that deposit $ 2,000 and make a profit and withdraw over $10,000 and continue to trading with them. You can search this information that I say by searching on the signal providers page and find the XM broker.

The only thing negative about them is the spread. Commissions are also quite high compared to current brokers. However they need to profit from the service provider

XM has some drawbacks though. Its product range is mainly limited to FX, CFDs, and cryptos. The research tools are limited, covering mainly some technical tools and technical-based analysis.

A monthly $5 fee is charged after three months of inactivity. 

Good reputation and advanced trading platforms and flexible trading conditions that suit a diverse global clientele.
  • High level of Investor Protection.
  • Good Educational Materials for trading.
  • Good Technical Analysis.
  • Its product range is mainly limited to FX, CFDs, and cryptos. Lack real stock, Option or Future.

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Ted Editor in chief

Ted is the author of some of the most highly rated review of Forex investment. Ted has consistently provided informative, relevant insight into the latest developments within the FX industry